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Documentation Navigation
Documents are categorized by question type. Click any document title to open the details page.
Installation & Setup
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Resolve issues related to registration, adding websites, installing tracking code, verification, and missing data.
Installation & Setup
Registration & Website Setup
Learn the complete workflow from account registration to code deployment and initial data verification.
Using the Code Verification Tool
Learn how to submit a URL, interpret results, and verify installation locations.
Troubleshooting Missing Report Data
Learn how to continue troubleshooting after verification succeeds but reports remain empty.
Shared Templates & Single-Page Applications
Recommended approaches for installing tracking code in template-based websites, CMS systems, and SPAs.
Integration Troubleshooting
Navigate to the appropriate guide based on the symptoms encountered during setup.
Data Analysis
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Solve problems related to analytics, reports, event settings, and heatmap usage.
Data Analysis
Metric Definitions
Explains the meaning and scope of PV, UV, IP, sessions, bounce rate, and other key metrics.
Overview
Learn how to interpret key metrics, trend summaries, and overall site performance.
Data Comparison
Identify traffic changes, optimization effects, and anomalies through period comparisons.
Trend Analysis
Learn how to identify traffic peaks, declines, and growth cycles.
Real-Time Monitoring
Observe current visitors, new records, and instant feedback.
Time Filters & Analysis Periods
Learn how to maintain consistent reporting standards when selecting date ranges and periods.
Metrics & Report FAQ
Answers common questions about metrics, delays, comparisons, and fluctuations.
Traffic Sources & Visitors
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Analyze traffic sources, page performance, visitor profiles, session paths, IP details, and abnormal traffic.
Traffic Sources & Visitors
Source Analysis
Learn how to analyze search traffic, referrals, and direct visits.
URL Rankings
Evaluate page traffic, entry contributions, and content performance by URL.
Visitor Analysis
Learn how to analyze visitor regions, devices, systems, and language preferences.
Organic Search Visitors
Analyze search traffic, sources, and entry page changes.
Crawler Access Logs
Analyze crawler frequency, paths, and abnormal activities.
Visitor Profiles & Returning Visits
Understand revisit frequency and visitor characteristics.
Single Session Path
Analyze page order, dwell time, and exit points during a session.
IP Network Details
Analyze traffic concentration and geographic distribution based on IP addresses.
Abnormal Traffic Troubleshooting
Learn how to investigate traffic spikes and suspicious activity.
Detailed Reports FAQ
Learn the differences between traffic sources, visitors, sessions, and IP reports.
Conversions & Collaboration
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Configure events, heatmaps, report sharing, report delivery, invitations, and data exports.
Conversions & Collaboration
Key Action Analysis
Learn how to analyze completed actions, participant numbers, and trends.
Front-End Event Configuration
Learn how to capture button clicks, forms, and downloads.
Heatmaps & Scroll Analysis
Analyze page attention and interactions through heatmaps and scroll depth.
Online Report Sharing
Generate secure links for collaborators to view reports online.
Periodic Review Planning
Design report contents, recipients, and temporary review processes.
Invitation Features
Learn about invitation links and collaboration scenarios.
Data Export & Collaboration
Prepare analytics data for reports, archives, and offline analysis.
Advanced Features FAQ
Choose the right feature for events, heatmaps, sharing, report delivery, and exports.