
at the moment when the traffic dividend is gradually fading, website operation is no longer an extensive model of blindly laying content and smashing promotion. Accurate data analytics has become the core breakthrough point to improve traffic conversion. Although many operators know that data is important, they do not know where to start to carry out website analysis, or they cannot be converted into landing optimization strategies after getting the data. This article will sort out a set of practical methods for website analysis that can be directly reused for you, and help you get through the closed loop of data to transformation.
want to do a good job in website analysis, we must first build a clear basic framework to avoid data chaos and inability to extract effective information. A reasonable framework can help you clarify the core indicators and focus on the key data that really affects the conversion.
1, determine the core indicator system
clear the core indicators according to the type of website. E-commerce websites focus on the number of visitors, purchase rate, order conversion rate, and repurchase rate; content websites focus on the length of visitor stay, page bounce rate, and content sharing. Disassemble the core indicators into monitored sub-indicators, such as the order conversion rate into product page click through rate, shopping cart clicks, Complete Payment Rate, etc., to make the goal of website analysis more concrete.
2, choose the appropriate analysis tool
there are many website analysis tools on the market, the basic operation can give priority to free Google analysis and Baidu statistics, which can meet the basic monitoring needs of visitor sources, page behavior, conversion paths, etc.; if you need more refined user behavior analysis, you can match heat map tools such as Baidu heat map, Crazy Egg, intuitively see the user's click, scroll, and stay area on the page, providing a visual basis for page optimization.
traffic is the basis of website operation, but the traffic quality of different channels varies greatly. Through website analysis and dismantling the true value of each channel, you can help you spend your budget on high-conversion channels and avoid waste of resources.
1. Monitoring by source channel
through the website analysis tool traffic is divided into search engines, social media, direct access, external chain recommendation four categories, each category and then subdivided into specific channels, such as search engines are divided into Baidu, Douyin search, Xiaohongshu search, etc. Monitor the number of visitors of each channel, bounce rate, depth of visit, conversion completion rate and other indicators, compare the input-output ratio of different channels, and screen out high-value traffic channels.
2, identify false traffic and invalid access
some channels may have false traffic, abnormal data can be identified through website analysis, such as a sudden increase in the number of visitors to a channel but stay for less than 10 seconds, bounce rate is close to 100%, this kind of traffic is basically invalid access, need to adjust the promotion strategy of the channel in time, avoid continuing to invest resources. At the same time, pay attention to the type of equipment and geographical distribution of visitors, match the characteristics of target users, and further optimize the accuracy of channel delivery.
a lot of website traffic but low conversion, the problem is often in the conversion path has not been found loopholes, through the website analysis to sort out the conversion path, can accurately find the key node of user churn.
1. Draw a complete conversion path map
take the order conversion of the e-commerce website as an example, the full path is usually the home page → product list page → product details page → shopping cart page → settlement page → payment completion page. Through the path analysis function of the website analysis tool, the visitor attrition rate of each node is counted. For example, it is found that the attrition rate from the product details page to the shopping cart page is as high as 60%, indicating that there are obvious loopholes in the node, which needs to be higher on the priority list of optimization.
2, the core reason for locating the lost node
carry out website analysis for high-loss nodes. If the product details page to the shopping cart page attrition rate is high, you can combine the heat map tool to see if the user does not find the purchase button, or the product parameters and evaluation information are not enough to impress the user; if the settlement page attrition rate is high, it may be that the payment method is too small and the information is too cumbersome. Through data combined with user feedback, the root cause of the problem is accurately located.
website analysis is to optimize the landing and convert the data conclusions into specific operation actions in order to truly achieve the improvement of traffic conversion.
1, carry out A/B test verification optimization direction
based on the conclusions drawn from the website analysis, propose targeted optimization hypotheses, such as moving the add-on button of the product details page from the right to the left, and comparing the conversion rate of the two groups of pages through A/B testing. During the testing process, a single variable should be controlled to ensure the accuracy of the test results and avoid multiple changes that cannot be judged at the same time.
2, regular review iterative optimization program
website operation is a dynamic process, user requests and market environment will be constantly changing, so it is necessary to regularly carry out website analysis review. Monitor core indicators changes weekly, carry out comprehensive data analytics once a month, evaluate the effect of optimization strategies, if an optimization plan does not meet expectations, timely adjust the direction, continuous iteration optimization strategy, so that the website always adapts to user requests.
To sum up, website analysis is the core work throughout the whole process of website operation, from the construction of the basic framework to the dismantling of channel value, and then to the diagnosis and optimization of the conversion path, each link needs to be based on data. Through systematic website analysis, it can help you accurately grasp the rules of user behavior, find the core growth point of traffic conversion, avoid the blindness of operation decisions, and finally realize the double improvement of website traffic and conversion efficiency.