What should I do if the website is blocked? Full analysis of cause investigation and recovery methods

For webmasters and enterprises that rely on websites to conduct business, it is a very devastating problem that websites cannot be accessed normally. Among them, website walls are one of the more difficult situations to deal with. Many people are often at a loss when they encounter website walls, do not know where the problem is, and do not know how to recover. This article will conduct a comprehensive analysis from cause investigation, recovery methods to preventive measures to help everyone clarify their thinking, solve the troubles caused by website walls efficiently, and let the website resume normal operation as soon as possible.

How to confirm that the website is blocked?

before starting to solve the problem, first of all to accurately confirm whether the website is really wall, to avoid confusion and ordinary network failure.

1, through multi-end point multi-network test

use different devices, such as computers and mobile phones, to switch different network environments, such as mobile data, home broadband, and office networks to try to access the website. If all network environments cannot be accessed directly, but can be opened normally through overseas proxies or VPNs, the probability is that the website is blocked.

2, using third-party tools to verify

use the online website detection tool to check the access status of the website IP at home and abroad. If the overseas node shows normal access, all the domestic nodes cannot be connected, and the domain name resolution is normal, which can basically be determined as the website being walled.

Second, the site is wall common incentives?

find the reason why the website is wall is the core of solving the problem, only the precise positioning of incentives can be targeted to repair.

1, illegal content trigger review mechanism

this is the most common reason for the website to be wall, such as the website published in violation of laws and regulations, involving sensitive topics, false propaganda, infringement and piracy, etc., will be detected by the regulatory system, which will lead to the website being wall. In particular, information and forum websites that have not done a good job of content review are more prone to such problems.

2, server IP associated with illegal websites

many webmasters choose virtual hosts or VPS is a shared IP, if there are violations of other websites under the same IP, it may implicate their own website, resulting in the website being walled. In addition, the policy restrictions in the area where the server is located may also indirectly lead to the situation of the website being walled.

3. How to restore the website after the wall?

confirm that the website is wall, it is necessary to take corresponding recovery methods according to different reasons to quickly promote the website recovery access.

1, clean up violations and submit complaints

if the website is blocked due to illegal content, first of all, we must comprehensively investigate all the content of the website, completely delete the illegal information, and optimize the website content review mechanism to avoid similar problems again. Then submit a complaint to the relevant regulatory authorities, explain the rectification, and resume website access after waiting for the review to pass.

2, change server IP or domain name

if the website is walled because of IP association problems, and the appeal is fruitless, you can consider replacing the independent server IP, migrate the website to the new Internet Protocol Address, and resubmit the domain name resolution. If the IP is walled seriously, you can also replace the new domain name, bind the new IP and re-launch the website, but pay attention to the old domain name jump and user notification.

4, how to avoid the website wall?

solve the problem of the website being wall, it is more important to prevent such problems from happening again and ensure the long-term stable operation of the website.

1, establish a strict content review mechanism

whether it is self-published content or user UGC content, it is necessary to establish a multi-layer review mechanism, set up a sensitive word filtering system, arrange a special person to be responsible for content review, ensure that the content of the website complies with laws, regulations and regulatory requirements, and avoid the root cause of content problems.

2, select a compliance server service provider

try to choose domestic regular server service providers, prefer independent IP to avoid the associated risks caused by the use of shared IP. At the same time, regularly check the status of server IP, pay attention to the compliance notification of service providers, adjust the server configuration in time, and reduce the probability of the website being blocked.

To sum up, the website wall is a difficult problem that the webmaster may encounter, but as long as you follow the steps of confirming the problem, troubleshooting the cause, implementing recovery, and doing a good job of prevention, you can solve it efficiently. In daily operations, we should pay attention to content compliance, choose a reliable server configuration, and regularly detect and maintain the website, so as to minimize the risk of the website being wall and ensure the stable operation of the website and the normal development of the business.